The Definitive Guide to Living in the Capital , Cairo , Egypt

Whenever vacation time or a work trip away from home is ahead, the accommodation options are varied and confusing. Even though the preferences when it comes to picking a hotel for a stay would vary, the star ratings would influence the choice in some way or another. Hence, understanding the star rating criteria, who grants them, and what each indicates would be a go-to option for making a well-informed decision about the next hotel stay.

What are the star rating criteria? 

The specifics of hotel ratings vary depending on the system being used, but highly rated hotels generally excel in several key areas. Room quality is a priority, with comfortable space, quality furnishings, effective soundproofing, and reliable climate control, all maintained with high standards of cleanliness. Facilities also play a crucial role, with essentials like dining options, fitness centres, and strong Wi-Fi contributing to the guest experience. Bathrooms are expected to be spotless, with hot water readily available and quality fixtures. Additionally, top-rated hotels stand out for their service, offering professional staff, efficient check-in and check-out processes, and prompt handling of guest requests.

Food and beverage offerings also contribute significantly to a hotel’s rating, with high-quality, diverse dining options, including room service, being common in highly-rated properties. Safety and security are paramount, with strong security measures and adherence to regulations being standard. Regular maintenance of both the hotel and its common areas ensures a pleasant environment, while location plays a critical role in convenience and accessibility to attractions.

Moreover, eco-friendliness is increasingly important, with sustainable practices and eco-friendly products enhancing a hotel’s appeal. Finally, special features or unique services that go beyond the norm can elevate a guest’s experience, further contributing to a hotel’s high rating.

Who grants star ratings to hotels?

In some countries, national tourism boards and government bodies are responsible for regulating hotel star ratings. They follow standardised criteria to ensure consistency in quality and service levels. For instance, France’s Ministry of Tourism and Egypt’s Ministry of Tourism assess hotels based on location, room size, cleanliness, and available amenities. These ratings are legally recognised and aim to provide both domestic and international travellers with a reliable measure of hotel quality.

On a global level, renowned for their independence and professionalism, international rating agencies such as Forbes Travel Guide, AAA and the American Automobile Association set high standards for hotel evaluations. Forbes Travel Guide, for example, is known for its prestigious five-star system, focusing on luxury, service, and exceptional guest experiences. AAA, which uses a diamond rating system, also prioritises a thorough assessment of hotels based on quality, hospitality, and cleanliness. These agencies often employ anonymous reviewers who stay at the hotels to ensure impartiality. 

What does each star rating stand for?

One Star Hotel: 

It offers basic accommodation with clean, secure rooms, providing fundamental comfort and safety. Despite the minimalist offerings, some fee-based services may be available. This might be ideal for budget travellers seeking affordability and essential amenities.

Two Stars Hotel:

This provides modest comfort at a budget-friendly price, with simple rooms and limited amenities. These hotels focus on essential services, making them a good choice for travellers looking for economical options, especially for short stays or business trips.

Three Stars Hotel:

This offers above-average accommodation with a wider range of amenities, well-equipped rooms, and good-quality service. They strike a balance between comfort and value, making them a popular choice for both leisure and business travellers.

Four Stars Hotel:

This provides high-standard accommodation with a broad range of premium amenities and stylish design. These hotels focus on delivering exceptional service and attention to detail, making them perfect for guests seeking luxury and comfort for special occasions or discerning travel.

Five Stars Hotel:

This represents the highest level of luxury, offering top-tier amenities, exquisite design, and personalised services. These hotels cater to the most discerning guests, delivering an extraordinary, indulgent experience that anticipates every need, making for an unforgettable stay.